PowerLens by Prism Energy

Privacy Policy

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal data when you visit or interact with our website.

Last updated: May 1, 2026

1. Scope of this Policy

This Privacy Policy applies to your use of the PowerLens by Prism Energy website, including when you browse our website, submit a contact form, request a demo, or communicate with us through the website.

This Policy does not apply to third-party websites, applications, or services that may be linked from our website.

2. Personal Data We Collect

We may collect personal data when you contact us, submit a form, request additional information, or schedule a product demonstration.

First name and last name
Company or organization name
Job title or role, if provided
Email address
Phone number
Messages, questions, or details you submit to us
Privacy consent status
Technical information such as IP address, device type, browser type, operating system, pages visited, usage duration, and cookie-related data

3. Purposes of Processing

We use personal data only where necessary and appropriate to respond to your requests, operate our website, and improve our services.

To respond to your inquiries or requests
To schedule product demonstrations, consultations, or provide information about PowerLens
To manage and follow up on contact form submissions
To send product or service information where permitted by law or where you have provided consent
To improve our website, user experience, and service quality
To analyze website usage in aggregate
To maintain security, prevent misuse, and troubleshoot technical issues
To comply with applicable laws, government requests, or legal obligations

4. Legal Bases for Processing

We may process your personal data based on applicable legal grounds, including your consent, steps taken at your request before entering into a contract, our legitimate interests, or compliance with legal obligations.

Where processing is based on consent, you may withdraw your consent through the channels we provide. Withdrawal of consent will not affect any processing that took place before the withdrawal.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to enable website functionality, remember certain preferences, analyze usage, and improve the user experience.

You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect some features or functionality of the website.

6. Disclosure of Personal Data

We do not sell or rent your personal data. However, we may disclose personal data where necessary to parties involved in operating our website and services.

Website, hosting, database, email, or cloud service providers
Website analytics and marketing tool providers
Consultants, contractors, or service providers supporting our operations
Government authorities, courts, or regulators where disclosure is required by law

7. International Data Transfers

In some cases, your personal data may be stored or processed by service providers whose systems or servers are located outside Thailand, such as cloud hosting, email, analytics, or website infrastructure providers.

Where personal data is transferred internationally, we will apply appropriate safeguards in accordance with applicable data protection laws.

8. Data Retention

We retain personal data only for as long as necessary for the purposes described in this Policy or as required by applicable law.

Contact form submissions may be retained for follow-up, sales management, service support, internal review, or legal compliance, unless you request deletion and we have no legal basis to retain the data.

9. Data Security

We use reasonable technical and organizational measures to protect personal data against unauthorized access, use, disclosure, alteration, or destruction.

However, transmission of data over the internet may involve certain risks. Users should avoid submitting sensitive or unnecessary information through general contact forms.

10. Your Data Subject Rights

Subject to applicable law, you may have rights in relation to your personal data.

Right to access your personal data
Right to request a copy of your personal data
Right to rectify inaccurate, outdated, or incomplete data
Right to request deletion, destruction, or anonymization of personal data
Right to restrict the use of personal data
Right to object to certain processing activities
Right to data portability where applicable
Right to withdraw consent
Right to lodge a complaint with the competent authority

11. Children’s Data

This website is intended for business, organizational, factory, and professional use. We do not intentionally collect personal data directly from minors.

If you believe that a minor’s personal data has been submitted to us without proper authorization, please contact us so that we may take appropriate action.

12. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technologies, or applicable laws.

When changes are made, we will publish the updated Policy on this website and indicate the latest update date clearly.

If you have any questions about this Privacy Policy or wish to exercise your data subject rights, please contact us through our contact page.

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